Color Guide

Fire Glass Upgrades

**Color Disclaimer: We do our best to ensure that photos are as true to color as possible. But due to the many variations in computer screens and monitors, the color of the products may appear different on your device. We can not guarantee that the color you see on your screen accurately portrays the true color of the product. Reach out by phone, email, or chat if you'd like to request a color sample from us.**

Certifications

FAQ

How do I clean and maintain The Outdoor Plus Sedona Fire Pit?

To clean The Outdoor Plus Sedona Fire Pit, simply wipe down the exterior with a damp cloth and mild detergent. Avoid using abrasive cleaners or harsh chemicals, as these may damage the finish. Regular maintenance includes checking the burner and ignition system for any debris or blockages and ensuring proper ventilation around the fire pit.

Can I use fire glass instead of lava rocks in The Outdoor Plus Fire Pits?

Yes, The Outdoor Plus Fire Pits are compatible with fire glass as well as lava rocks. Fire glass can enhance the aesthetic appeal of your fire pit and create a unique ambiance. However, it's essential to follow the manufacturer's guidelines for proper installation and use of fire glass. Scroll down on the product specifications tab for a table with recommended amount of fire glass for each size Sedona fire pit and to see the available fire glass upgrade options.

Which of The Outdoor Plus fire pit ignition types is best for me?

For convenience, flexibility, and safety, an electronic ignition system is the best way to go. If you prefer a more hands-on approach and value simplicity, a manual ignition system could work for you. To help you decide, we've compiled a list of pros & cons, and scenarios where one ignition type has a clear advantage over the others here:

Best Fire Pit Ignition for Your Backyard: How to Start a Gas Fire Pit

Are The Outdoor Plus Fire Pits safe for use in windy conditions?

While The Outdoor Plus Fire Pits are designed to withstand outdoor conditions, it's essential to exercise caution in windy weather. Consider using a wind guard or positioning the fire pit in a sheltered area to minimize the risk of the flame being affected by strong winds.

Does the Sedona Fire Pit have room to store a propane tank?

The Sedona fire pit's sleek design prioritizes a low profile to create beautiful ambient lighting in your outdoor space. As such, it isn't tall enough to store a propane tank. Instead, the propane tank is conveniently situated outside the fire table, allowing for easy access and maintenance. 

I’m worried the edges will get too hot to rest feet... Does it stay cool to touch on the outside?

The outside of the fire pit may become warm due to the heat generated by the fire, but it won't be too hot to touch or to place your feet on. You can enjoy your gatherings around the fire table without worrying about uncomfortable heat levels on its exterior.

How do the Sedona Fire Pits do in subfreezing temperatures? Do they need to be stored inside for the winter?

The Sedona Fire Pit is designed as an outdoor-rated appliance, capable of withstanding subfreezing temperatures without needing to be stored indoors during the winter months. However, it's advisable to use a fire pit cover to protect the burner components and gas lines from the elements during periods of extreme cold. With proper care and maintenance, your Sedona Fire Pit can continue to provide warmth and ambiance in your outdoor space year-round.

Does the Sedona Fire Pit come with a lid that can be placed over the rocks/burner?

No, this model does not come with a lid. However, for added convenience and protection, you have the option to purchase a compatible lid separately. This allows you to cover the rocks and burner when the fire pit is not in use, helping to keep them clean and protected from the elements. Adding a lid also enhances safety by preventing accidental contact with the burner. So, while the table itself doesn't include a lid, you have the flexibility to customize your setup according to your preferences and needs.

Do The Outdoor Plus Fire Pits come with a warranty?

Yes, The Outdoor Plus Fire Pits come with a manufacturer's warranty, providing coverage against defects in materials and workmanship. Be sure to register your fire pit with the manufacturer and carefully review the warranty terms and conditions for specific details and coverage periods.

Videos and PDFs

Sedona Fire Pit Specification Sheet
Match Lit Ignition Manual
Low Voltage Electronic Ignition Manual
Plug & Play Electronic Ignition Manual
Flame Sense Ignition Manual

 Warranty

LIMITED WARRANTY

Lakehouse & Cottage guarantees your satisfaction with your purchase with warranties through The Outdoor Plus on fire pits against manufacturing defects that prevent safe and correct function as follows:

• Stainless Steel and Brass Burner Tubes/Rings = Limited Lifetime Warranty
• Electronics, Gas Valves, & Pilot Assembly: 1 year
• Stainless Steel Pan & Valve Box: Commercial – 1 year; Residential – 3 years
• This commences from the date of original sale / shipment
• This warranty is for the parts and in-house labor. The defective product must be sent back with a Return
• Merchandise Authorization (RMA) issued by Lakehouse & Cottage for that specific product and any other additional information for the nature of the defect or warrant claim
• The warranty does not cover items that have been damaged by overheating, modification, abuse, or improper storage.
• Any labor involving installation or maintenance with the unit is not covered
• This warranty excludes claims for consequential, indirect-collateral expenses arising from the products defects or warranty recovery
• This warranty is only applied to original purchases.

PRODUCT WARRANTY

The Outdoor Plus, Inc., warranties product against manufacturing defects that prevent safe and correct operation of the product commencing from the date of original sale or shipment from Lakehouse & Cottage. The warranty on parts and in-house labor will apply only to claims presented to us by our original customer and is in lieu of all other warranties expressed or implied. Please refer to the Warranty Chart below for warranty periods. The defective product must be shipped back with an RMA (Return Merchandise Authorization) issued by Lakehouse & Cottage for that specific product which states the nature of the defect or warranty claim. Product to be returned should be packed carefully- Lakehouse & Cottage is not responsible for shipping damage on returned items. The original purchase information will be required. RMA’s are only valid for 30 days from the date of issue by Lakehouse & Cottage and will not be processed if received after the expiration date. The RMA number must be indicated on the outside of the return package and a copy of the RMA should be placed in the package with product.

This warranty does not cover items that have been damaged by overheating, modification, abuse, improper storage, installation, or maintenance . This warranty excludes claims for incidental or consequential damage and indirect collateral expenses arising from product defects or warranty recovery. Product manufactured by TOP including cLCus Certified models, cannot be altered or modified in any way.

Lakehouse & Cottage is not responsible for local codes and will not accept a return on any product that is not approved for installation. Please check with your local authorities or governing agencies for proper approvals before purchasing. Lakehouse & Cottage is not responsible for the actions including negligence of the installer.

Shipping

All orders are typically processed within 1-2 business days.

Product leaves our warehouse in 3-5 weeks. The Outdoor Plus products are custom made to order.

Please note, we do not process shipments on weekends or public holidays. During high order volumes, there may be a slight delay; please allow extra transit time. If a significant shipping delay occurs, we'll notify you via email.

Shipping Carriers

Lakehouse & Cottage uses USPS, FedEx, and UPS delivery services.

We offer FREE Shipping on all our products. 

Available Shipping Areas

Orders are shipped within the contiguous United States, excluding outlying islands and overseas territories.

Shipping Information Responsibility

Ensure accurate shipping details when placing an order. We're not liable for losses due to incorrect shipping information.

P.O. Box or APO/FPO/DPO addresses are not accepted.

Shipping Tracking Information

You will receive shipment confirmation and tracking information via email. 

Damaged or Missing Items

Report any damage or missing packages within 7 business days to sales@lakehouseandcottage.com. While we don't assume responsibility for shipping carrier errors, we'll assist in contacting them and making things right. Keep packaging and damaged items for potential claims.

 Refunds and Returns

Because each fire pit is custom made-to-order, we are unable to accept returns on these items.

If a product is delivered incorrectly, it is the recipients responsibility to notify Lakehouse & Cottage within 48 hours. Lakehouse & Cottage is not responsible for incorrect or damaged packages and shipments 48 hours after they have been received.