Lakehouse & Cottage Privacy Policy
Last updated: 12/6/2023
This Privacy Policy outlines how Lakehouse & Cottage (referred to as the "Site," "we," "us," or "our") collects, utilizes, and discloses your personal information during your interactions with lakehouseandcottage.com (the "Site") or any communication with us (collectively, the "Services"). In this Privacy Policy, "you" and "your" refer to users of the Services, including customers, website visitors, or individuals whose information we collect as described herein.
We urge you to read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, utilization, and disclosure of your information as outlined here. If you disagree with this Privacy Policy, kindly refrain from using or accessing any of the Services.
Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect alterations in our practices or for operational, legal, or regulatory purposes. Any revisions will be posted on the Site, along with the updated "Last updated" date and compliance with applicable laws.
How We Collect and Use Your Personal Information
To provide our Services, we collect and have collected personal information about you from various sources over the past 12 months, depending on your interaction with us. The information collected and utilized varies based on your engagement with our Site and Services.
In addition to specific uses detailed below, we may employ the information collected to communicate with you, deliver Services, meet legal obligations, enforce terms of service, and safeguard the Services, our rights, and the rights of users.
What Personal Information We Collect
The types of personal information we gather depend on your interaction with our Site and Services. When we mention "personal information," we refer to data identifying, relating to, describing, or associating with you. The ensuing sections delineate the categories and specific types of personal information we gather.
Information We Collect Directly from You
Details you directly provide through our Services may include:
- Basic contact information like name, address, phone number, email.
- Order specifics such as billing and shipping details, payment confirmation, and contact information.
- Account particulars including username, password, security queries.
- Shopping data encompassing viewed items, cart contents, or wishlist additions.
- Customer support details like communications sent through the Services.
Certain features within the Services may require direct provision of such information. While optional, choosing not to provide may limit access to specific features.
Information We Collect through Cookies
We automatically collect specific information about your interaction with the Services ("Usage Data"). This is achieved through tools like cookies, pixels, and similar technologies ("Cookies"). Usage Data may encompass details regarding Site access, account usage, device specifics, browser details, network connection, IP address, and more, concerning your interaction.
Information We Obtain from Third Parties
We may acquire information from third parties, including vendors and service providers collecting data on our behalf. These sources might include:
- Companies supporting our Site and Services like Shopify.
- Payment processors collecting payment information for order fulfillment and service provision.
- Online tracking technologies utilized when visiting our Site or engaging with Services or advertisements.
Information gathered from third parties adheres to this Privacy Policy. We are not responsible for third-party information accuracy or their policies/practices.
How We Use Your Personal Information
- Providing Products and Services: Utilizing your personal information to furnish Services, process payments, manage accounts, arrange shipping, facilitate returns, and enable reviews.
- Marketing and Advertising: Employing personal information for marketing, advertising, and tailored communications.
- Security and Fraud Prevention: Using data to detect and address potential fraudulent, illegal, or malicious activities.
- Communication: Leveraging personal information to provide customer support and enhance Services.
Cookies
Similar to many websites, we use Cookies on our Site. Visit https://www.shopify.com/legal/cookies for specifics on Cookies used by Shopify. Cookies improve Site functionality, run analytics, and understand user interactions. Third-party Cookies may also be employed to enhance Services and advertising.
Most browsers accept Cookies by default, yet blocking or removing them could impact user experience and Service functionality.
How We Disclose Personal Information
We might disclose personal information in specific circumstances:
- To vendors or third parties offering Services (e.g., IT, payment processing, data analytics).
- To business and marketing partners like Shopify for Services and advertising.
- As directed or consented by you, or as required to comply with legal obligations or business transactions.
Over the past 12 months, we have disclosed categories of personal information (identified, commercial, network activity) and shared/sold personal information for advertising and marketing purposes. We don't use sensitive personal information for inferring characteristics.
User Generated Content
The Services may facilitate posting product reviews and user-generated content, publicly accessible by anyone. We do not control third-party access or guarantee privacy/security of publicly shared information.
Third Party Websites and Links
Our Site may link to third-party websites or platforms. Please review their privacy/security policies and terms. We are not accountable for third-party privacy/security or the accuracy of their information.
Children's Data
Our Services are not intended for children, and we don't knowingly collect their personal information. Parents/guardians concerned about their child's information can request deletion.
Security and Retention of Your Information
We strive for secure data handling, although perfect security isn't guaranteed. Do not share sensitive data through unsecure channels. Data retention duration depends on factors like account maintenance, legal compliance, and contractual obligations.
Your Rights and Choices
Subject to applicable laws, you may have certain rights related to personal information. These include access, deletion, correction, portability, opt-out of sale/sharing, and more. We will not discriminate for exercising these rights.
Complaints
If you have concerns about how we process your information, contact us. If unsatisfied with our response, you may appeal or lodge a complaint with your local data protection authority.
International Users
Your information may be processed outside your country, including in the United States. We adhere to recognized transfer mechanisms when transferring data.
Contact
For privacy inquiries or to exercise your rights, contact us at 854-777-0909, sales@lakehouseandcottage.com, or 434 Saint Clair Ave Unit A Sheboygan, WI 53081, United States.